Spending time and money on marketing, preparing presentations and submitting quotations can lead to signing new clients; however it can become a futile exercise if exiting clients leave at the same rate at which you take on new clients. Client retention makes marketing worthwhile.
It is more important to provide prompt feedback by returning all calls and emails in a timely fashion, than having all the answers, but providing communication after the fact. Once a client feels neglected, they will start investigating alternative solutions.
It is imperative for any business to create exit barriers. If your value proposition is a cut above your competition’s, you are creating ‘upfront grace’, making it more difficult for clients to be tempted by your competitors’ offers.
Providing good client service should be painless and part of the company culture. A foundation with the correct mix of compliance, resources and business tools will ensure the effortless and smooth running of your property portfolio.
Providing quality client service is an excellent long term investment. Rewards may not be gained immediately, but, over time the dividends will grow significantly. Quality should always remain a focus in property management, regardless of other variables.
Manage all of your financials & have access to meaningul & powerful reporting.
Access to owners & management letters & the ability to send them to the relevant parties.
"I particularly like the way the system is designed around body corporate payments. It has allowed us to process more payments in a shorter amount of time. Each invoice is loaded and scanned directly onto the system, which promotes transparency and reduces the costs associated with paper and filing."
"For us, a key strength of the EasyProp system, is the high degree of automation. This has enabled us to employ one accountant for every 5000 residential units managed. The time saved on traditional bookkeeping and data capturing is now directed at our clients."
"I have just generated a full set of December financials for my trustees. Today is the 4th of January. It is amazing how the entire system is live and real-time!"
We charge R4.27 (incl. VAT) per unit you manage per month. First payment only due once your revenue increases, overheads decrease or after 6 months.What R4.27 gets you?